Everything you might want to know before working with us. Can't find your answer? Just get in touch.
What areas do you service?
We're based in Mulbarton, Johannesburg South, and provide on-site support across Gauteng. Thanks to remote support and cloud tools, we also look after clients elsewhere in South Africa and internationally.
Do you work with both home users and businesses?
Yes. We help everyone from the private individual to large corporates — with the same quality of service and competitive pricing.
How much does your VoIP service cost?
Our business VoIP starts from R40 per month per extension, with calls at 40c/min across all South African networks. There are no contracts and billing is per-second. See the full details on our VoIP page.
Do you offer ongoing IT support contracts?
Yes — we offer managed IT support on simple monthly plans (Essential, Business and Premium) covering helpdesk, monitoring, patching, backups and on-site support. Compare them on our Support Plans page.
Can you support our existing ERP system?
Absolutely. We provide implementation, troubleshooting and ongoing support for ERP systems, and can build custom software and integrations around them.
How quickly do you respond to support requests?
We aim for a same-day callback on all enquiries. Guaranteed response times depend on your support plan — from next-business-day on Essential down to 1 hour on Premium.
Do you sell computers and hardware?
Yes. We supply ready-to-use or custom-built desktops and laptops for individuals and businesses, and can source the right hardware for your needs and budget.
How do I get a quote?
Easy — fill in the form on our Contact page, call us on 011 852 0892, or WhatsApp 081 594 7563. Tell us what you need and we'll get back to you fast.
Still have a question?
We're happy to help — reach out and a real person will get back to you.
